Privacy Policy

2X SOLUTIONS, LLC DBA 2X Solutions ("2X," "we," "us," "our") respects your privacy and values your trust. The purpose of this Privacy Policy is to inform you of the treatment and handling of personal information that we may learn about you from using our website at getsusco.com (the "Site") and any related SMS messaging services (collectively, with the Site, the "Service"). "You" or "your" or similar terms refer to you as a user of our Service. If you have any questions regarding this information or our privacy practices, please contact us via the methods set out in the How to Contact Us section at the end of this Privacy Policy.

By using our Service, you consent to our Privacy Policy and our Terms of Use. If you do not agree with the terms of this Privacy Policy or our Terms of Use, then you should immediately discontinue use of the Service without providing any personal information to us.

Susco collects the following categories of personal information (a) directly from you, such as through forms on our Site, (b) from the device and browser that you use to access our Site, and (c) cookies and similar technologies.

You are not required to provide all personal information identified in this Privacy Policy to use our Service or to interact with us, but certain functionality will not be available if you do not provide certain personal information. For example, if you do not provide certain personal information, we may not be able to respond to your requests or allow you to register an account.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We store certain information that gets collected automatically at our end through cookies and other similar technologies on our Site. A cookie is a small string of information that a website that you visit transfers to your browser for identification purposes. Cookies can be used to follow your activity while using a website or across websites, and that information helps companies understand your preferences and tendencies, as well as improve and personalize your website experience. Some cookies are necessary to operate a website, while others can be functional, analytical, or used for marketing purposes, including targeted advertising (as discussed in more detail below).

The cookies and similar technologies that we use are generally divided into the following categories:

Strictly Necessary Cookies: These are required for the operation of the Site. They include, for example, cookies that enable you to log into password-protected portions of the Site.

Analytical/Performance Cookies: These allow us to recognize and count the number of users on our Site and understand how such users navigate through the Site (e.g., when and which pages are visited, in what order the pages are visited, and where a user is located). This helps improve how our Site works, for example, by ensuring that users can find what they are looking for easily. We use Hubspot and Google Analytics for part of this process.

Functional Cookies: These improve the functional performance of the Site and make it easier for you to use. For example, cookies are used to remember that you previously visited the Site and asked to remain logged into it. We also embed certain videos that are hosted on Google's YouTube website. Google sets certain functional cookies to remember your preferences (e.g., your preferred language), to remember user input, and to detect and resolve problems with Google's services. These cookies may qualify as persistent cookies because they remain on your device for us to use during your next visit to the Site.

You can prevent the use of certain cookies by modifying your Internet browser settings, typically under the sections "Help," "Internet Options," or "Settings." If you disable or delete certain cookies in your Internet browser settings, you may still access our Site, however, you might not be able to access or use important functions or features of the Site, and you may, for example, be required to re-enter your log-in details.

At this time, Susco does not recognize automated browser signals regarding tracking mechanisms, which may include "do-not-track" instructions.

The Service is not intended for users under the age of 13 and Susco does not knowingly collect personal information from individuals under the age of 13. If you are aware of, or suspect that, someone under the age of 13 is using the Service without permission, please notify us immediately by contacting us as detailed below. If you have questions or concerns about the Internet and privacy for your child, we encourage you to check out the FTC Guidelines for protecting your child's privacy online.

We collect and use personal information for the following purposes: providing the Service to you and providing services requested by, or reasonably anticipated within the context of our relationship with, you; managing our relationship with you; responding to your inquiries or requests and requesting feedback; tracking use of your username and password to access our Site; personalizing the Site (e.g., displaying your name when you log in); administering promotions, events, and surveys; analyzing use of our Site; providing promotional material or other marketing that we believe will be relevant to you; detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity, or prosecuting those responsible; and complying with legal and regulatory obligations.

Susco may share personal information with the following third parties:

Service providers: who help us provide, maintain, and improve the Service, including IT service and hosting providers, web analytics providers, and customer relationship management software providers. In some instances, service providers will be directly responsible to you for their use of your personal information. They may be obliged by law to provide you with additional information regarding the personal information that they hold about you and how and why they process that information. Further information may be provided to you in a separate notice or may be obtained from such service providers directly, for example, via their websites.

Business partners: such as when we work with other businesses to offer products or services to you.

Advisers and financial institutions: including auditors, notaries, business continuity support services providers, and legal, tax, and risk and compliance advisors.

Third parties in connection with a change to the control or financial status of the company: including a corporate restructuring, sale, acquisition, financing, reorganization, bankruptcy, receivership, transfer, assignment of assets, or business merger or divestiture. Personal information and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction.

Government bodies, dispute resolution organizations, law enforcement agencies or third parties: in connection with (a) responding to a subpoena, search warrant, or other lawful request for information we receive; (b) cooperating in a law enforcement or similar investigation; or (c) otherwise protecting our rights, as applicable.

If you no longer want to receive our newsletter or other marketing communications, you may unsubscribe at any time by following the unsubscribe link in the communication itself. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating directly to your account. If you wish to update information associated with your account or cancel your account, please contact us at support@try2xsolutionsai.com.

We maintain reasonable technical and organizational measures to protect personal information from loss, misuse, alteration, or unintentional destruction. We have implemented various security measures to protect both the personal information and the general information that we receive from you through the Service. Whenever you give out personal information online there is a risk that third parties may intercept and use that information. Although we seek to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. To the extent permitted under applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized access by third parties, or other causes beyond our control.

You play an important role in keeping your information secure. You should not share your username or password with anyone. If you have reason to believe that your account is no longer secure, please contact us immediately at the contact information in the How to Contact Us section below.

This Privacy Policy is effective as of the date at the top of this policy. Susco has the discretion to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage users to frequently check this page for any changes and to stay informed about how we are helping to protect the personal information we collect, especially before you provide information, and particularly personal information, directly to us through the Service. In the event of a material change to this Privacy Policy, we will provide a message through our website or via email informing you of the change.

If you have any questions or comments, please contact us at support@try2xsolutionsai.com.